Total Mobility scheme

A guide for local authorities

Print version: Total Mobility scheme (PDF, 272 KB, 55 pages)

Contents

1.  Introduction

2.  Total Mobility scheme

3.  Summary of phase 1 improvements

4.  Phase 1 explanatory notes

• 4.1  Purpose statement
• 4.2  Central tenet
• 4.3  Parameters
• 4.4  General eligibility
• 4.5  Eligibility and fluctuating need
• 4.6  Eligibility and duration of impairment
• 4.7  Eligibility of children
• 4.8  Eligibility of people in residential care
• 4.9  Standardised subsidy
• 4.10  No minimum fare
• 4.11  Purpose of trip

5.  Summary of phase 2 improvements

6.  Phase 2 explanatory notes

• 6.1  Maximum subsidised fare
• 6.2  No town boundaries
• 6.3  Allocation criteria
• 6.4  Assessment contracts
• 6.5  Handbook for assessment facilitators
• 6.6  Training for assessors
• 6.7  Access to voluntary disability sector agency
• 6.8  Administrative systems
• 6.9  Contracts with transport operators
• 6.10  Extending the Total Mobility area
• 6.11  Transport providers other than taxis

7.  Flat rate payments

References

Appendix 1 - Contract for the provision of Total Mobility services

• Definitions
• 1.   General conditions
1. 1.1   General conditions
2. 1.2   Contract term and termination
3. 1.3   Health and safety of employees and safety of passengers
4. 1.4   Resolution of disputes
5. 1.5   Audit provision
6. 1.6   Fare schedule
7. 1.7   Licensing requirements
• 2.   Rules of operation
1. 2.1   Fares
2. 2.2   Voucher rules
3. 2.3   Invoices and payments
• 3.   Safety standards
• 4.   Driver training
• 5.   Hours of service

Appendix 2 - Guidelines for Total Mobility transport operator contracts

• Definitions
• 1.   General conditions
1. 1.1   General conditions
2. 1.2   Contract term and termination
3. 1.3   Health and safety of employees and safety of passengers
4. 1.4   Resolution of disputes
5. 1.5   Audit provision
6. 1.6   Fare schedule
7. 1.7   Licensing requirements
• 2.   Rules of operation
1. 2.1   Fares
2. 2.2   Voucher rules
3. 2.3   Invoices and payments
• 3.   Safety standards
• 4.   Driver training
• 5.   Hours of service

Appendix 3 - Contract for Total Mobility assessment

• Definitions
• 1.   Who can be an assessment facilitator?
• 2.   Conflicts of interest
• 3.   Assessment facilitator's responsibilities
• 4.   Council's responsibilities
• 5.   Resolution of disputes
• 6.   Contract term and termination
• Contract agreement

Appendix 4 - Handbook for assessment facilitators

• 1.   Role of the assessment facilitator
• 2.   Guiding principles
• 3.   Ascertaining eligibility for the Total Mobility scheme
1. 3.1   Eligibility criteria
2. 3.2   Applying the criteria
3. 3.3   Other aspects of eligibility
• 4.   Working out the number of Total Mobility-assisted trips required
1. 4.1   How to work out how many trips are needed
2. 4.2   Checklist of possible trips
• 5.   Guide for assessors using the Total Mobility application form

Appendix 5 - Total Mobility application form

• 1.   Applicant details
• 2.   Eligibility assessment
• 3.   Allocation request
• 4.   Statistical information
• 5.   Applicant declaration
• 6.   Assessment facilitator details
• 7.   Assessment facilitator declaration

Page created: 22 July 2008